A customer got a good deal on an early 2000 PRS and wanted to bring it by for checkup. We looked over the setup and neck in particular. Everything looked to be in good order, but later he let me know that he ended up returning the guitar for a refund. It's always a good thing to know when a guitar just isn't a good fit for you, regardless if it was a good deal or not. But also make sure that when you find "The One", that you hold onto that guitar. I hear many, many stories from customers about the one they wish they still had ...
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repair
A custom neck through Tele with dual humbuckers in for a fret dress. Most fret levels that come through the shop are done to correct buzzing issues. This player has a good ear and the flat spots in the jumbo frets were causing intonation issues for him. With a wider fret, the fretted note's contact point gets pushed more towards the bridge as the fret looses it's crown when compared to narrow fret wire. Leveling out the divots and recrowning restores the string's contact point to the center of the fret slot to provide improved intonation.
An Irish bouzouki in for some setup tweaks, with Brazilian rosewood hand built by Nikos Apollonio in Rockport, ME.
Low action and loose frets plagued this nylon string with all kinds of buzzes. The loose fret ends were mainly along the treble side of the fingerboard. Many frets could be tapped down while one needed to be clamped and glued. The saddle was shimmed up along with a truss rod adjustment (on a classical?!). Tightening the the output jack finished up the setup.
A Martin in for a loose endpin jack that needed the internal nut adjusted to properly allow the external nut to be tightened. The internal nut on the jack is the key to getting a nice tight fit in the tail block and still allow the instrument cable to properly seat in the jack. If the internal nut is too close to the outside of the jack, the external nut will not allow your cable's plug to get "all up in there."